Shipping and Returns
How long does my order take to ship?
UK Delivery
Artwork
UK delivery is £7.65 for all artwork. Orders will be dispatched within 1 working day and sent with Royal Mail Special Delivery (next day).
Seeds
All seed packets will be £1.55 and despatched within 3-5 working days and sent by Royal Mail 2nd Class.
Do you offer international shipping?
Artwork
All international delivery for artwork will be £14.60 and sent by Royal Mail International Tracked and Signed.
Seeds
Unfortunately we do not deliver seeds overseas.
What is your return policy?
Artwork
Policy for the Return of Originals
Our return policy for original artwork purchased from our UK store is as follows:
Returns are accepted within 14 days of receiving the artwork.
The artwork must be returned in its original perfect condition, including any packaging and certificates of authenticity.
To initiate a return, please contact our customer service team with your order number and reason for return.
The customer is responsible for the cost of return shipping, unless the artwork arrived damaged or was not as described.
Once the artwork is received and inspected, a refund will be issued to the original payment method within 5 business days.
Please note that commissioned artwork or personalized pieces are not eligible for return unless they arrive damaged or faulty. If you have any further questions or concerns, please don't hesitate to contact our customer service team via the contact form.
Seeds
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original sealed packaging and must be unused.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
We always aim to offer the best possible customer experience. If you have a problem with your order, please contact us as soon as possible via the contact form and we'll do our very best to help.